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Terms & Conditions

Events
We are a licensed venue, children under 18 will need to vacate the premises by 9pm, this is in keeping with The Licensing (Northern Ireland) Order 1996.

Shortcross Gift Vouchers

  • The Shortcross Gift Voucher – Distillery Tour and Two Cocktails, valid for 12 months, please see out Returns & Refunds T&Cs for information on once you have activated your Gift Voucher, i.e selected a tour date and booked.
  • Gin Vouchers: Included in our Public Distillery Tours guests receive a £5 gin voucher on arrival which can be used to discount any of our 70cl bottles of Gin. This voucher can only be spent in our distillery shop on the day of your visit. 

Returns & Refunds T&Cs

Tours & Tickets:
Distillery Tour Voucher| Generic Voucher

Please note that due to the nature of our tours, tour tickets are non-transferable and non-refundable.

By purchasing tickets, you are in agreement to our Terms and Conditions.

  • All sales are final
  • We reserve the right to refuse entry.
  • As this is a working Distillery there may be times that due to maintenance some areas may be excluded from the tour for health and safety reasons.
  • All mobile and electronic devices including cameras must be switched off for the duration of the Distillery Tour.
  • Parking is Free onsite – however we are unable to facilitate overnight parking
  • The £5.00 voucher is valid with the purchase of a 70cl bottle of Shortcross Gin only.
  • As we are located in a private, working estate, we kindly ask that you respect our neighbours wishes (and their privacy) by not exploring the grounds surrounding the distillery.
  • No pets allowed on premises